Accessibility at Recognise Bank

Recognise Bank is dedicated to making our digital content and communications accessible to people with disabilities. Our team is committed to making ongoing enhancements and improving the user experience for everyone, all while adhering to the latest accessibility standards. Read how we do this below.

We can adjust our website to suit your needs

We have implemented the AccessiBe widget onto our website, which you will find in the bottom right corner of the screen. Using this tool, you can make our website:

  • Adjustable for blind users: By enabling screen readers such as JAWS, NVDA, VoiceOver and TalkBack.

  • Suitable for users with visual impairments: Enhancing our websites visuals so that it is accessible for the majority of impairments such as Tunnel Vision, Cataract, and Degrading eyesight.

  • Seizure safe: We can clear flashes and reduce the colour.

  • ADHD friendly: Allowing you more focus and fewer on-screen distractions.

  • Suitable for those with cognitive disabilities: Providing assistive features to help users with Autism, Dyslexia, CVA and others.

We speak simply and clearly

We know that finance can sometimes be complex and often lots of jargon is used.

  • At Recognise Bank, we always strive to communicate things in a way that’s always easy to understand.

  • All of our communications are clear and simple to ensure financial inclusion for everyone.

Large print, brail or audio

Let us know if you’d prefer us to communicate with you in large print, braille or audio.

Can't find what you're looking for?

Check out our FAQs or contact us for additional support.
Steve Pateman

Steve has had an extensive executive career in banking, leading corporate and commercial banking businesses at RBS/NatWest, managing Santander’s UK banking businesses and as CEO of Shawbrook Bank, Hodge Banking Group and most recently successfully leading the banking licence application for StreamBank.

He is a non-executive Director at Bank of Ireland both in the UK and Dublin and Thin Cats, a specialist SME lending business and is retained as an advisor to Black Lion Ventures. He was previously President of the Chartered Banker Institute.

Steve took up the role of Chair (subject to regulatory approval) at Recognise Bank in November 2024, having served as an Investor Non-Executive Director since January 2024.